Features
Everything Tidewire does
Business texting built for how Canadian teams work: shared, bilingual and careful about consent.
Shared inbox
One texting inbox for your whole team
Every text to your business number lands in one place. Anyone on your team can pick it up, and everyone can see who’s handling what.
- Assignment and filters
- Delivery status on every message
- Live updates
- Saved replies Coming soon
Bulk texting
Text your whole list, minus the people you shouldn’t
Bulk sends check every contact before anything goes out. Opted-out and expired contacts are skipped, and you see exactly who will get the message before you send it.
- Audience check before sending
- Consent re-checked at send time
- Quiet hours in each contact’s time zone
Reports
See what your texting is actually doing
Reports answer the questions owners ask: how fast are we replying, which sends worked, and who on the team is carrying the load.
- Bulk send results
- Volume over time Coming soon
- Response times Coming soon
- Opt-out rates Coming soon
Automations
Texts that send themselves, at the right moment
Set them up once. Tidewire texts the caller you missed, reminds customers before appointments and asks happy customers for reviews, while respecting consent and quiet hours.
- Automatic STOP and HELP replies
- Missed-call text-back Coming soon
- Appointment reminders Coming soon
- Review requests Coming soon
CASL consent tracking
Text without guessing who’s allowed to hear from you
Canada’s anti-spam law gives implied consent an expiry date. Tidewire keeps the clock for every contact, so expired contacts never get a commercial text by mistake.
- Consent ledger
- Inquiry consent from inbound texts
- STOP and ARRÊT honoured instantly
- Consent records export Coming soon
| Contact | Consent | Status |
|---|---|---|
| Priya Desai | Express | No expiry |
| Marc Thériault | Implied · purchase | 110 days left |
| Devon Clarke | Implied · inquiry | Expired · skipped |
| Hélène Gagnon | Withdrawn | Opted out |
Bilingual texting
French texts cost the same as English. Always.
One accent can make a French text cost three times as much on other apps. Tidewire bills by message, not by carrier segment, so you never pay a French surcharge.
- Per-message billing
- French and English versions in one send
- Clean punctuation, kept accents
Integrations
Works on its own. Plays well with your tools.
Most teams start with just Tidewire and a spreadsheet of contacts. When you’re ready, connect the tools you already use.
- CSV import
- HubSpot Coming soon
- Zapier and Make Coming soon
- Google and Outlook calendars Coming soon
Try Tidewire with your team
We’re onboarding Canadian businesses in small groups. Join early access and we’ll set up your number and import your contacts with you.
Get early access